In today’s digital age, businesses are constantly searching for ways to enhance their online presence and offer better customer service. One effective way to do so is by incorporating chat widgets onto their websites. Chat widgets allow businesses to engage with customers in real-time, providing them with prompt and efficient support. With so many free live chat app for websites available on the market, it can be difficult to determine which ones are the best fit for your website. Thefree live chat appfor websites that is free is a matter of personal preference, but some popular options include Tawk.to, Zendesk Chat, and LiveChat.

In this blog post, we will explore the top chat widgets for websites, their features, and benefits. Our team has researched and tested various chat widgets to provide you with a comprehensive guide on the best options available. We understand the importance of finding a chat widget that not only fits your website’s needs but also aligns with your business goals. By utilizing the right chat widget, businesses can increase customer satisfaction, improve communication with their audience, and ultimately drive more conversions. Join us as we dive into the world of chat widgets and discover the best web hosting & Chat Widget options for your website.

Tawk.to: #1 most used live chat widget for websites

Tawk.to has attained the top spot as the most widely used live chat software, with over 35% of all websites using it. This chat software is popular among businesses of all sizes due to its easy accessibility and unlimited messaging feature. It also has a live chat app that enables website owners to monitor and chat with visitors on their WordPress websites, making it easier to attend to customers’ needs in real time.

Coupled with the chatbot feature, Tawk.to has provided businesses of all kinds with the right tools to enhance their customers’ experience. When it comes to free chat widgets, Tawk.to is a must-have, especially with its full access chatbot features, making it a valuable addition to businesses’ websites. Tawk.to’s popularity is proof of its effectiveness and reliability, which has earned it a spot among the 12 best free live chat software solutions.

Tawk.to is a highly effective and user-friendly live chat software that has been developed to help businesses connect with their customers in real-time. It is designed to be easy to use, with a range of features that allow businesses to customize their chat widget and engage with their customers in a way that is both professional and personal.

Tawk.to offers businesses a range of tools including chatbots, triggers, and visitor monitoring, which can help to improve customer service and increase conversions. With its detailed analytics and reporting features, Tawk.to provides businesses with valuable insights into customer behavior, allowing them to make informed decisions and optimize their websites for better results. Overall, Tawk.to is an excellent choice for businesses looking to boost their online customer engagement and improve their bottom line.

Userlike: Free live chat with a built-in chatbot for multiple messaging apps

Userlike is a top-rated live chat support solution that offers a range of features for businesses of all sizes. It is a free live chat software with a built-in chatbot for multiple messaging apps, making it an ideal choice for those who want to turn instant chats into long-term customers. This Germany-based software solution has servers located within the EU, which ensures the protection of customer data.

Users can install the chat widget to their website with one click and connect with their customers directly via website chat and messaging apps like WhatsApp. With Userlike, businesses can personalize their communication, track customer interactions, and analyze their performance to improve customer satisfaction. Therefore, Userlike is an excellent choice for those seeking an all-in-one solution for live chat support for their website or online store.

Chatango: One of the 12 best free live chat software solutions available

Chatango is a popular option for businesses searching for a free live chat software solution. As one of the 12 best free live chat software options available, Chatango boasts an easy-to-use interface and a customizable chat widget that can be integrated into any website or platform.

With Chatango, businesses can streamline customer interactions and offer support in real-time. Additionally, the software allows for users to create chat rooms to connect with multiple customers at once. For small businesses and startups looking for an affordable live chat option, Chatango is worth considering.

Chatwoot : Opensource Chat Platform

Chatwoot is an innovative customer support software that offers a range of features to help businesses better manage their customer interactions. With its user-friendly interface, Chatwoot enables businesses to seamlessly communicate with their customers across multiple channels, including live chat, email, and social media. The software’s automation capabilities allow businesses to streamline their support processes and improve efficiency, while its powerful analytics tools provide valuable insights into customer behavior and support performance.

Chatwoot is also highly customizable, allowing businesses to tailor its features to meet their specific needs. Overall, Chatwoot is a reliable and effective solution for businesses looking to enhance their customer support operations.

Zendesk: One of the popular chat software for website

Zendesk is a customer service software company that provides an easy-to-use and scalable solution for businesses looking to improve their customer relationships. With over 200,000 trusted customers and a range of channels to connect with customers including text, mobile, phone, email, live chat and social media, Zendesk is an award-winning platform that truly focuses on the conversation, not the channel.

Based in San Francisco, the company is known for its service-first approach, encouraging employee growth and helping teams provide a faster, more personal experience for customers. With over 30 languages supported and more than 150,000 customers across multiple industries, Zendesk is a reliable choice for businesses looking to provide seamless support across channels at a great value.

Tidio Live Chat: A free live chat solution with great features for businesses

Tidio Live Chat is an excellent free live chat solution with a wide range of features that are ideal for businesses. It can be easily integrated with various platforms such as Shopify, WordPress, and Wix to provide real-time customer support via chat. One of its most remarkable features is the centralized messaging, which saves businesses from jumping between multiple inboxes to answer customer queries.

Tidio’s widget customizations and automated messaging are also noteworthy features that offer businesses more flexibility in handling customer inquiries. With Tidio Live Chat, businesses can generate leads, increase sales, and provide top-notch customer service to their website visitors. In summary, Tidio is an excellent free live chat software solution that businesses can integrate into their websites to enhance customer experience and boost their bottom lines.

FreeChat: A free live chat widget that can be easily integrated on any platform

FreeChat is a reliable and easy-to-use chat widget that is quickly gaining popularity among website owners. It is a completely free live chat tool that brings together all the popular messaging platforms, making it easy for businesses to communicate with their customers. What sets FreeChat apart from other widgets is its ease of integration on any platform, allowing even non-technical users to set it up in minutes.

The widget’s user-friendly interface also enables businesses to customize and manage all aspects of the chat, from chat history to conversation notifications. FreeChat is a must-have addition to any website looking to improve customer support and enhance the user experience.

Hubspot’s Free Live Chat: A popular choice for small businesses and customer service teams

Hubspot’s Free Live Chat is a well-known choice for small businesses and customer service teams due to its integration with Hubspot’s CRM platform, providing a seamless experience for users. The customizable chat widgets allow businesses to create a personalized experience for their website visitors, while the real-time chat support enables prompt responses to customer inquiries.

With a reliable and user-friendly system, Hubspot’s Free Live Chat is a popular choice among small businesses and customer service teams who want to offer a better support experience and close more deals.

Respond.io: A versatile chat widget that supports multiple messaging channels

Respond.io is a versatile chat widget that supports multiple messaging channels, thus providing seamless communication with customers for businesses of all sizes. With its omnichannel customer conversation management software, Respond.io allows customers to message via any channel, including WhatsApp, Email, Social Media, and Website widgets, and even provides a 360° view of every team in the company.

This feature provides businesses with a complete view of their customers’ inquiries and needs, enabling them to offer better products and services. Respond.io is an ideal platform for maintaining efficient customer service and is therefore a valuable addition to the list of the best free chat widgets for websites.

Smartsupp: A free live chat widget that is fully integrated and easy to use

Smartsupp is a highly regarded chat widget option for businesses looking for an easy-to-use and fully integrated solution. It is a low-cost live chat and chatbot software that tracks and records user sessions on your website. Its fully integrated widget works great on any platform, making it a great choice for businesses of all sizes.

Furthermore, Smartsupp is known for its user-friendly interface, making it easy to navigate even for those with limited experience. As one of the most popular chat widget solutions, Smartsupp is a reliable and efficient way to improve customer communication and enhance customer satisfaction.

Sendinblue: All in one Marketing platform

Sendinblue is a leading marketing automation platform that empowers businesses of any size to create impactful email campaigns, SMS marketing, and chat messaging. With a user-friendly interface and advanced features, Sendinblue enables businesses to optimize their communication efforts and grow their customer base through personalized interactions. The platform offers an intuitive drag and drop email builder, advanced segmentation, and automation workflows, making it easy for businesses to create targeted campaigns that resonate with their audience.

Furthermore, Sendinblue offers a range of powerful integrations such as Shopify, Salesforce, and WordPress, enabling businesses to streamline their marketing efforts and drive growth. In short, Sendinblue is a reliable and cost-effective solution for businesses looking to step up their marketing game.

LiveChat: Live chat software with a free plugin for WordPress

As mentioned in the previous sections, LiveChat is a well-known name in the live chat software industry. The company is recognized as the industry leader, thanks to its comprehensive features and excellent customer service. With a free LiveChat plugin for WordPress, businesses can improve their customer support by providing real-time assistance to website visitors.

LiveChat’s integration with WordPress is seamless and hassle-free. Users can install the free plugin and set up chat functions in minutes. While the plugin is free, LiveChat itself is a paid service. However, the company offers a 14-day free trial, which allows users to test the software and determine if it meets their needs.

One of the best features of LiveChat is its proactive chat functions. With the help of chatbots, businesses can initiate conversations with customers and offer assistance before they ask for it. This strategy can help to increase customer satisfaction and retention while reducing bounce rates and cart abandonment.

Overall, LiveChat is an excellent choice for businesses looking to improve their customer service through live chat. Its comprehensive features, easy integration, and proactive chat functions make it a worthwhile investment for any website.

Bitrix24 Live Chat: A free chat widget with additional features like CRM and task management.

Bitrix24 Live Chat is a complete solution for businesses looking for a free chat widget with additional features. The chat widget can be easily integrated with any website and provides unlimited support in real-time. What sets it apart from other chat widget options is the added functionality of CRM and task management. This means that you can connect your chat widget with CRM and manage your leads, deals, contacts, companies, quotes, invoices, and online payments all in one place.

Additionally, Bitrix24 Live Chat offers features like online meetings, video calls, feed, tasks, projects, and Gantt chart functionality. The platform also offers a free CRM inside option, allowing businesses to capture forms and get leads. Overall, Bitrix24 Live Chat is a great option for businesses looking for an all-in-one platform that delivers better customer experience and ultimately helps to increase sales.

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Conclusion :

In conclusion, Chatwoot, Tawk.to, and HubSpot all offer unique features for businesses to improve their customer communication and marketing strategies. Chatwoot is ideal for businesses looking for an open-source, customizable solution for managing customer conversations. Sendinblue offers a comprehensive suite of marketing tools, including email campaigns, SMS marketing, and even a CRM system. HubSpot is a robust all-in-one marketing platform that provides everything from customer relationship management to marketing automation. Depending on a business’s specific needs, any of these platforms could be an excellent choice to optimize customer engagement and grow their business.